Excellent! Air Guitar / Support/ Support

Excellent! Air Guitar

サポート

よくある質問をご確認ください。その他のご意見・ご要望は、その下のフォームからお送りいただけます。

Excellent! Air Guitar

Support

Please review the frequently asked questions. For other feedback or requests, use the form below the FAQ section.

よくある質問

Frequently asked questions

Which versions of watchOS are supported?

Excellent! Air Guitar requires watchOS 26 or later.

Why can’t I hear any sound?

Check Silent Mode and the media volume on your Apple Watch. If Bluetooth headphones are connected, check whether the sound is playing through them.

Why does my Apple Watch return to the watch face while I’m playing?

Try turning off Wrist Flick in Settings > Gestures, if available. You can also try setting a longer interval in Settings > General > Return to Clock.

お問い合わせ

その他のご意見・ご要望

Contact

Other feedback or requests

返信について

About responses

  • すべてのお問い合わせへの回答をお約束するものではありません。
  • 回答が必要と判断した場合は、数営業日以内にご連絡するよう努めます。
  • We cannot guarantee a response to every inquiry.
  • When we determine that a response is necessary, we aim to contact you within a few business days.

プライバシーポリシー

Privacy Policy

Privacy Policy

This policy explains how Internets LLC (the “Company”) handles user information in Excellent! Air Guitar (the “App”), its official website (the “Website”), and its support form.

Information Used on Your Device

The App processes motion data on your device to provide its functionality. It does not store this data or send it to the Company.

Settings and progress are saved on your device for future use and are not sent to the Company.

Information Received from Apple

Depending on your sharing settings and Apple’s practices, Apple may provide crash reports to the Company. These may include technical details about the App, device, operating system, and crash.

The Company uses these reports to investigate problems, improve reliability, and fix bugs, and deletes its copies when no longer needed for the investigation or fix. Apple manages its own copies under the Apple Privacy Policy.

Information Received Through Inquiries

The support form collects your email address, category, message, language information, checkbox responses, and verification information. Cloudflare processes submissions and delivers them by email. The Company uses this information to answer your inquiry and resolve the issue.

The Company promptly deletes personal information in support correspondence once the response and issue are resolved. It may keep anonymized technical information to improve the App.

Website Information

The Website uses Cloudflare for hosting, security, and email delivery. Cloudflare may process IP addresses, browser and device details, and request or security information. Its own records and retention practices are separate from the Company’s support correspondence and deletion rules; see the Cloudflare Privacy Policy.

The support form uses Cloudflare Turnstile to prevent automated abuse. Cloudflare may process IP addresses, browser and device details, and similar information for this check; your IP address is sent when available. See the Turnstile Privacy Addendum.

Protection and Your Rights

The Company takes necessary and appropriate security measures to protect your information.

The App and Website use the services described above. The Company does not sell your personal information or use it for targeted advertising.

To ask about information the Company holds or request access, correction, or deletion, use the contact details in the Contact section. Your rights and the handling of requests depend on applicable law.

Changes to This Policy

The Company may update this policy as information handling, laws, or circumstances change. Updates and their effective dates will appear on the Website, with additional notice or consent where required by law.

Contact

  • Provider: Internets LLC
  • Contact: Support

Established

October 19, 2026

Last Updated

October 19, 2026